Digital Engagement
Technology, accessibility, and digital strategies that help organizations collaborate, expand participation, improve access, and put technology to work effectively.
The digital engagement challenge is two-fold: using technology to expand public participation and access to decision-making, while bringing people into the planning, design, adoption, and governance of technology itself.
Kearns & West uses technology to make civic engagement better and civic engagement to make technology better.
We integrate facilitation, accessibility, and technology strategy to design systems for participation, decision-making, and digital governance. Working with agencies and organizations, we develop technology-enabled processes and tools that reflect operational, organizational, policy, and community needs.
Our team specializes in complex digital and hybrid engagement, user-informed technology design, and digital accessibility. From governance and enterprise GIS planning and decision-support tools, to complex digital engagement, we help clients plan, adopt, govern, and use technology in ways that are practical, inclusive, and operationally effective.
Featured Projects
Our Proven Performance
Expanding access and participation
We build digital accessibility into every layer of engagement, from initial planning and technology design through participation and decision-making.
Tools people will use
We bring users into the planning and design process so technology reflects real needs, works in practice, and delivers value over time.
Technology for a reason
As engagement specialists, we start by asking whether technology will make participation better before recommending a solution.
Making technology work in practice
We navigate business, regulatory, and partner platform and process needs to drive toward efficient and effective solutions.
Your strongest decisions
We use mapping, visualization, and decision-support tools to clarify current and future conditions, tradeoffs, and relationships across communities and organizations.
Start the conversation with us.
Tell us where your process is stuck. We will map the agencies, users, and timelines and lay out a path that holds up.